Refunds

Refunds are issued within 5 working days of the returned piece reaching our atelier and passing inspection. The money reaches your account by your bank's own timeline, typically 3 to 7 further working days.

Refunds go back to the original payment method. We cannot redirect a refund to a different card or account, as a fraud-prevention measure.

If you return part of an order, the refund covers the returned items only. Shipping was free, so nothing is deducted for it.